Emergencies don’t keep office hours and neither do we.

Kyndi’s Out of Hours service provides trusted, round-the-clock support for organisations that need to stay responsive beyond the 9–5.

Whether it’s handling urgent calls, social care referrals, or responding to unexpected incidents, our trained team is here to deliver calm, professional assistance when it’s needed most. We work closely with each client to create a tailored service that meets their specific needs, ensuring continuity, reliability, and peace of mind.

Partnering with Kyndi

What is out of hours?

Out of Hours refers to the time outside of standard working hours typically evenings, nights, weekends and bank holidays when most offices and services are closed. During these times, essential support is still needed, especially for urgent issues like emergency housing, social care or maintenance.

At Kyndi, we provide trusted Out of Hours services to both Local Authorities and private businesses. Following an in-depth consultation, we tailor our support to meet your specific needs whether that’s handling urgent phone calls or responding to emergencies such as homelessness and social care concerns.

Why partner with us?

24/7 protection you can rely on

Example benefit of OOH

Reduce the risk of incidents and ensure faster response times.

Example benefit of OOH

Prevent potential incidents and associated financial burdens

Example benefit of OOH

Minimise downtime and disruptions caused by incidents.

Example benefit of OOH

Protect your business from potential liabilities.

Key features

Kyndi offers a range of integrated solutions to strengthen your out-of-hours security posture:

Intrusion detection & prevention

Advanced security systems that detect unauthorised entry and trigger alarms.

Remote Monitoring

Real-time monitoring of your property with the ability to respond to suspicious activity.

Access Control

Restrict access to authorized personnel outside of business hours.

Controls

The system used by Kyndi involves a linked system of cameras with full pan, tilt and zoom controls, which can be operated remotely from our control room.

Our expertise

Partner with Kyndi

Kyndi is an established Company, featuring a dedicated customer care team and an exceptional support infrastructure. We work and partner with a variety of different organisations from local authorities to hospitals to insurance companies. We take pride in forming partnerships built on trust and the power to deliver. If you do too, then let’s work together.

Are you interested in a Kyndi Partnership?

Request a non-obligation callback now. Our Partner Manager Robert Kennedy will contact you and answer all your questions in a personal conversation.

Request a callback

What our customers say

Supporting Medication Adherence & Preventing Hospital ReadmissionsAnthony, 75, had been struggling to manage his medication, which led to a series of hospital admissions. With the introduction of the Evondos automated medication system, his adherence improved from 50% to 100%, resulting in no further admissions. The change meant Anthony could regain his independence, enjoy his routine, and avoid the need for daily carer visits—saving over £11,000 a year.

Anthony’s  Story

Trevor, 82, lived alone and was facing a possible care package due to memory loss and confusion. By installing the Intelligent Lilli monitoring system, we were able to assess his daily activity safely and remotely. The insights showed Trevor was coping well with minimal input. The outcome? Trevor stayed in his own home with no formal care, and Medway Council avoided unnecessary costs—saving over £7,000 annually.

Trevor’s  Story

Ina was discharged from hospital after extensive knee surgery with four daily care visits planned to support her recovery. But after just two weeks using the Intelligent Lilli assessment system, the data told a different story, Ina was thriving. With clear evidence that she was managing well, her care package was safely reduced to just one daily call.This not only restored Ina’s independence and confidence, but also freed up valuable care hours for others who needed them most. It’s a perfect example of how data-driven decisions can lead to better care, better outcomes, and more efficient use of resources.

Ina’s  Story

Will Kyndi be able to answer all calls to the standard of our teams during the out of hours periods?

Read more about Will Kyndi be able to answer all calls to the standard of our teams during the out of hours periods?

Yes Kyndi will discuss a set of protocols and scripts to cover all eventualities and will deal with your clients as if you were handling the calls.

Will Kyndi take calls during Public Holidays?

Read more about Will Kyndi take calls during Public Holidays?

Yes we will cover all out of hours and also can arrange to take calls during whole company awaydays etc.

Let’s collaborate on solutions for every need

CCTV & Monitoring

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