"Just wanted to say a big thank you to Mo who had responded when my mum had activated her lifeline by pressing her button after a fall at home. I think without the lifeline she would have been stuck lying on the floor for hours before anyone had realised. This service is a great comfort and offers peace of mind to me and my family as we know Mum always has help within reach at any time of the day or night when she needs it”

Lorraine - daughter of a client

"A big thank you for your instant support in this issue. My client returned home and it was identified, at that time, that he was having difficulties mobilising on his stairs. Keysafes are essential for carers to gain access, particularly in the morning and evening.

Thank you once again, this has meant a lot to me, but in the long run, will mean a lot to our mutual client'

Sam - social worker

"I would like to pass on my gratitude and praise to the lifeline team. Yesterday, my mum fell and cut her head open. I spoke to Duncan and other members of your team and they were so professional, with a friendly twist. Please could you thank them all from me"

Carol - daughter of a client