Accessibility statement for Kyndi
This accessibility statement applies to the Kyndi website domain of https://kyndi.co.uk/.
This website is run by Red Bullet. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Access all pages available to you.
- Zoom to 200% without losing site content and options.
- Navigate the site using a screen reader.
- We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Our footer links do not include a text alternative to let you know where they link to.
- There are some hidden elements that receive tabbing focus.
- Page zoom is restricted for some areas.
- There are some empty headings which can be confusing when using a screen reader tool.
- There are some areas where colour contrast is not up to requirements.
- Some of our links don’t have more than one way of determining that it is a link so it might not be clear at first glance.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
email: caroline.beaumont@kyndi.co.uk
call: 01634 567999
We’ll consider your request and get back to you in 14 days.
If you cannot view the map on our contact us page, call or email us for directions.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Kyndi is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
The non-accessible elements of this site mean that some users may not have the best experience. The whole of our site is still usable by the majority of users.
We are currently in the process of rebuilding the majority of our site and so fixing these issues will be a poor use of time. Issues will be fixed with the redesign and an updated Accessibility Statement will be posted at the time of launch.
Non-accessible content
Non-compliance with the accessibility regulations
Footer links are missing a text alternative.
- 2.4.4. Link Purpose
- 4.1.2. Name, Role, Value
What customers say pagination is hidden but receives focus.
- 4.1.2. Name, Role, Value
Page zoom is restricted.
- 1.4.4 Resize Text
- 1.4.10 Reflow
The phone number link (and others) are not clearly identifiable.
- 1.4.1 Use of Color
The ‘what customers say’ pagination icons are in a container element that is empty.
- 1.3.1. Info and Relationships
Form field missing label.
- 4.1.2. Name, Role, Value
Text is clipped when resized.
- 1.4.4. Resize Text
Empty headings.
- 1.3.1. Info and Relationships
- 2.4.6. Headings and Labels
Breadcrumb colour contrast.
- 1.4.3. Contrast (Minimum)
View product details link doesn’t meet colour contrast requirements.
- 1.4.3. Contrast (Minimum)
Phone number, email address and make an enquiry heading on modal doesn’t meet contrast standards.
- 1.4.3. Contrast (Minimum)
Tabbing focus is not visible in most places.
- 2.4.7. Focus Visible
Disproportionate burden
Fixing these issues are not in our best interest as they will be rectified as changes come to the site soon.
What we’re doing to improve accessibility
We are improving our accessibility as we redesign some areas of the site that will be available soon.
Preparation of this accessibility statement
This statement was prepared on 18th July 2024. It was last reviewed on 18th July 2024.
This website was last tested on 12th July 2024 against the WCAG 2.2 AA standard.
The test was carried out by the web team at Red Bullet. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.